yng9 Privacy Protection Policy

Information provided when registering an account

When you open an account at yng9, the information you provide includes —

• Full name
• Date of birth (to verify you are 21 or older)
• Email address
• Phone number
• Username chosen by the player
• Bank / payment account details (KBZPay, Wave Money, AYA Pay, bank transfer)

Data collected automatically from site usage

Even without directly providing personal information, technical data may be collected in the following ways —

• IP address and approximate geographic location
• Browser type and version
• Pages viewed and links clicked
• Time spent on the site
• Cookie and standard web log data

Gaming and deposit / withdrawal records

A player's game history, deposit and withdrawal records, and bonus claim details are retained for account management, operational review, and legal compliance purposes. These records help resolve any disputes related to financial transactions.

To manage your account

The personal information you provide is used for the following purposes —

• Account registration and verification
• Processing deposits and withdrawals
• Issuing bonuses and cashback
• Player communication (customer service)
• Account security checks

To improve our service

We analyse data on players' gameplay patterns and website usage to continually improve our platform and enhance the player experience. These insights help us decide which services to expand further.

To support responsible gambling

yng9 regularly monitors players' gambling behaviour. Our customer service team is available to reach out to anyone showing signs of uncontrolled gambling or stress-related behaviour. This is done in the best interests of our players.

Reasons for sharing

yng9 does not sell or rent players' personal information to any third party. However, the following specific exceptions may apply —

• Banking / payment services — Only the data necessary to process payments via KBZPay, Wave Money, AYA Pay, and bank transfer systems is shared
• Legal obligations — To fulfil responsibilities related to law enforcement, financial service audits, and related duties
• Operational support — We work with recognised third parties who effectively support our service, under mutual confidentiality and data protection agreements

Third-party service policies

The payment and technology service providers we work with have their own privacy policies. We are not responsible for how those services handle personal data, but we verify that they align with our standards and obtain agreements accordingly.

What are cookies

A cookie is a small text file stored in your browser when you visit a website. It helps the site remember your preferences when you return and helps us understand how you use the website.

Types of cookies used by yng9

• Essential cookies — Required for the website to function properly; covers session data and security checks
• Functional cookies — Remember your language and preferences
• Analytics cookies — Help us understand how players use the website; this data is analysed by us internally for platform improvement only

Declining cookies

You can disable cookies through your browser settings. However, please note that disabling essential cookies may cause some website features to not work correctly.

SSL encryption

All data sent to the yng9 website is encrypted using SSL (Secure Socket Layer) technology to prevent anyone from intercepting it. You can confirm this by checking that the URL begins with https://.

Access control

Not all staff members can view players' personal information. Only those with a relevant operational responsibility are granted access to the applicable data. Access logs are reviewed on a regular basis.

Data retention period

Players' personal data is stored for the entire duration that their account remains open. After an account is closed, financial records are retained for a set period as required by law, and all other personal data is securely deleted.

Right to Access and Correct

Every player has the right to request access to their personal data that we hold. To correct any inaccurate information, please contact us at [email protected] or submit a request via 24/7 Live Chat.

Right to Request Data Deletion

You may request deletion of your personal data after closing your account. However, financial records and gameplay records that must be retained due to legal obligations cannot be deleted immediately. In such cases, we will explain the legal basis clearly.

Right to Data Portability

Players may request an export of their personal data in digital format. This request can be made via Live Chat and will be responded to within 7 days.

21+ Age Verification

yng9 is for adults aged 21 and above only. The date of birth provided during registration is verified. If an account is found to have been opened with a false age, that account will be closed immediately and any remaining balance will be suspended.

Child Protection

If you become aware that a minor is using our website, please notify us immediately at [email protected]. Any personal data provided by a minor will be deleted immediately and the relevant account will be closed.

Notification of Policy Changes

yng9 may update this privacy policy at any time. For significant changes, we will notify players in advance via the email address registered to their account. Continued use of the platform after a change has been communicated will be considered acceptance of that change.

Contact Us

If you have any questions about this policy —

• You can reach us directly in Burmese via 24/7 Live Chat
• You can send an email to [email protected]

Our customer support team is ready to respond to your privacy enquiries promptly and clearly.